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We at FFäusten want you to be 100% satisfied with your order.  One of our products didn't live up to your expectations?  Simply return it for any reason within 30 days for a refund or exchange. Your experience is our #1 priority and we want you to love your FFäusten products. 

Shipping Fees are refundable only in the case of delayed shipments and orders that have been cancelled prior to shipping.