We at FFäusten want you to be 100% satisfied with your order.  One of our products didn't live up to your expectations?  Simply return it for any reason within 30 days for a refund or exchange. Your experience is our #1 priority and we want you to love your FFäusten products.  Contact us at customerservice@ffausten.com to process any returns or exchanges.

Shipping Fees are refundable only in the case of delayed shipments and orders that have been cancelled prior to shipping.